Extra Benefits You Get Working With a Destination Management Company (DMC)
Destination management companies take over every element of event planning. They’re distinctly different from travel agencies that arrange fights and accommodation for people and organisations. In this article, we look at some of the extra benefits you get when you choose to work with a destination management company.
Local connections
In most cases, destination management companies are located in the country where your event will take place. This means the staff working there are local to the area and have great local connections. They utilise their local connections to unlock deals and services that might not be available otherwise. This can help your business save money if you choose to use a destination management company to organise your corporate event. It can also improve your event; their local connections will be advantageous when it comes to finding the best caterers that provide the traditional food of that country and other services you might not be able to find online.
Experience
Destination management companies specialise in organising a wide range of events. This experience enables them to do a better job much quicker than someone from your business. They will have resources and lists of everything that’s required to run a successful event, meaning nothing will get missed. If you rely on a travel agency to book flights and accommodation and do the event planning yourself, you might find small details are forgotten about. When you’re hosting a prestigious event, the small details really matter; attendees will be assessing everything they see and experience and making a direct judgement about your company based on the event.
Personalised touch
Destination management companies don’t provide a one-size fits all service; they tailor their services to each customer. If you have a special VIP guest at your event, a destination management company will be able to meet this request. They will ensure VIP guests get upgraded flights, their own private transportation and the best suite in the hotel. If you have guests with extra needs, the destination management company will ensure they’re catered for throughout the whole trip, not just during the event.
Flexibility
A DMC will be on hand throughout your trip to ensure that everything is organised and running smoothly. If you need to make last-minute changes to your itinerary, destination management in Malta will do their best to accommodate your wishes. For example, if you’ve planned an experience the next day, but the weather isn’t looking great, the DMC may be able to move it to another time. Their job is to provide you and your guests with the best possible experience throughout your entire trip. Nothing you ask will ever be too much; they’re working directly for you, so they will take every request seriously. Destination management staff will always try to do their very best to find a solution to any problem.
Language barriers
Another great benefit of working with a destination management company is their ability to speak the local language. They’ll be living and based in the country of your event, so you won’t have any issues when it comes to communication. A destination manager can be on hand to translate and provide your guests with instructions in English where needed. This can be very helpful if you’re going on an experience and want to ensure that everyone understands what it is they need to do to stay safe and enjoy the experience.
Last minute requests
During an event, last-minute requests can often pop up, for example, if you’re hosting an event and you find out it's one of your guest’s birthdays. The event management company will be happy to jump on the request and source a birthday cake to make the guest feel special. They won’t just do this at your request; destination management companies will suggest additional extras you could add to your event to make the experience great for everyone attending. Suppose a guest has an issue at home and needs to leave early unexpectedly. In that case, a destination management company will organise the last-minute flights and transfers to get the person home as quickly as possible. They will go above and beyond with their level of service.